Holiday Inn Basildon, an IHG Hotel

Good location for local business visits. Spacious car park, efficient reception service. Good size room air conditioned, two lifts to upper floor. Food quality good.

The staff were brilliant, they were incredibly helpful and friendly. Loved our huge room, was so good for our family girly meet up. The beds were comfortable and clean and there was a very good selection for breakfast. We looked over the lake which was really nice. Walking distance from our restaurant and Golf!

The staff at this hotel are above and beyond the ordinary. Rebecca from reception is outstanding, helpful and kind. Donna from the breakfast team is always a pleasure to see in the mornings- helpful and attentive. Sue the breakfast manager is outstanding in organisation and friendly manner and Christy the operations manager is excellent, organised and lovely. The reception team Abby, Claire and Roberta are always helpful and professional. The cleaning team work so hard to maintain the hygiene of all the rooms and public areas to a very high standard. thanks to all the team for making the stay a home away from home!

excellent amenities. excellent new refurbishment in bar area. breakfast was superb. offered absolutely everything from full English to continental and fresh melon slices. it is the best by far of any Holiday Inn we have stayed in and also that of other similar hotels ie premier inn and travel lodge. very comfortable rooms. these are hotel that you spend a night or two in. this one ticks all the boxes. Claire on reception was a delight as were the other ladies but we spoke more to Claire on leaving the hotel. our room was cleaned beautifully by Kim. her name was on the service card so thank you to Kim for a lovely presented room. We had a lake view which was great and we could see plenty of restaurants from our room. Pizza Hut, toby Carvery and I think Starbucks. there were others so although we didn’t use it was good to see the options but wanted to praise your staff in the restaurant as they cleaned served and replenished to a very high standard. most impressed!

Surrounded by restaurants and fun things to do and a great water park next door which was great to watch from hotel window. Hotel catered for all needs, absolutely spotless and staff around 24/7 if you need them. Bar and restaurant on site and beautiful gardens to sit in. Would defo recommend. Fab stay for 2 days.....oh and the breakfast facilities where top notch.